Hey culture as defined by author is present in almost all countries but is dominant especially in the eastern culture. The culture of Hey means ‘in principal ok but we’ll see later’.
The person who is not familiar with this Hey culture takes it as a
sign of acceptance and readiness to move ahead but this ok is
accompanied with many hidden ‘buts’.
During a project meeting or even informal communication with any
project team member the project manager asks her for a certain job. The
answer would be generally Hey. It is taken as commitment and sign of
agreement by project manager alien to Hey culture. Project manager
becomes happy that the problem would be solved or activity would be
done.
But after a long time if she finds out that problem is still there or
activity is not started even yet, the concerned team member is
consulted. Team member’s answers may include, Oh I forgot it completely;
Can you tell me details again; I am going to do it now.
In addition to these common excuses another two most important
answers of the team member could be; I agreed but thought that we will
discuss and finalise details later but you never came for that, and
second answer as, you did not ask me to do it right then- you just asked
if I could do it or not.
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